Position title:
One Stop Student Worker

Position purpose
The One Stop Student Worker is to support the daily operations of the One Stop office while providing high-quality front-line service to students, families, and campus partners. Student workers help create an efficient and welcoming environment where students can receive assistance with a variety of administrative and academic support needs

Responsibilities include but are not limited to

• Front Desk & Customer Service
  • Greet students, families, and visitors in a welcoming and professional manner.
  • Answer general questions related to registration, financial aid, billing, student accounts, and more.
  • Assist the One Stop in maintaining University Office Hours from 8:00am – 4:30p Monday – Friday in part-time shifts to ensure consistent, dependable service.
• Student Support
  • Assist students with processes such as navigating University sites, programs and platforms, locating files, and filling out documentation.
  • Help students avoid and resolve account holds and restrictions.
• Administrative Support
  • Scan, enter, file, and organize student data or documents.
  • Assist with special projects, peak registration periods, and campus-wide events.
  • Register student account payments and general university funds
• Communication
  • Answer phone calls and incoming emails in a timely and accurate manner.
• Office Operations
  • Maintain a well-organized, welcoming, and professional environment.

• Currently enrolled student at NCU
• Confidentiality, Integrity, & Professionalism
• Organization & Attention to Detail
• Must complete additional interview questions on student employment application
• A standard background check will be conducted during the hiring process

• Hiring timeline: 2-4 weeks from interview
• Hours/week: 10-15 hours
• Time: Office Hours Posted (8am-4:30pm, Monday - Friday)

FOR MORE INFORMATION, CONTACT
Reagan Gordon within the One Stop Office (Miller Hall 124) or by email [email protected]